Owners' FAQ

1
Why should I use a professional to manage my home?
11-09-2013
03-17-2015

While the reasons our clients choose professional management vary, here are some of the key reasons many people elect professional management over self-management: 

  • We handle maintenance and emergency repairs, allowing you to sleep at night. 
  • We enforce collection of rents and serve the proper notices upon failure to pay. 
  • We understand and apply the correct federal, state, and local laws.
  • We know the local market, have an extensive network of contacts, and have advertising resources available to us at discounted rates. This allows us to effectively market your vacant home to prospective residents to get it filled. 
2
Can I choose to disallow pets, smokers, large families, etc.?
11-09-2013
11-09-2013

We comply fully with the Fair Housing Act. This means that you can not choose to disallow anyone that is a member of a protected class under the act. You can choose to disallow pets and not permit smoking in your home, but you cannot deny a service animal. If you have additional questions on the specifics of the Fair Housing Act, please see our fair housing page.

3
Do you provide me with a report of activity on my property?
11-09-2013
03-17-2015

Yes, we will provide you a monthly report of rent, other income received, maintenance, repairs, and other expenses incurred. This will be provided once per month. If you have questions regarding your statement, please do not hesitate to contact us.